Privacy Policy

Overview

SiliconWit is committed to safeguarding user privacy. This policy outlines how we collect, use, and share information across our websites, mobile applications, IoT platforms, and digital services. By accessing our services, you consent to these practices.

Information Collection

Direct Provision

Users supply account details (name, email, address, phone), communication data through interactive features, user-generated content, device configurations, and support request information.

Automatic Collection

The platform gathers device information, location data, usage patterns, sensor data from connected IoT devices, and performance metrics through access logs and system tracking.

Third-Party Sources

Information arrives via social media logins, analytics partners, and publicly available sources.

Information Usage

• Core Operations: Service delivery, account maintenance, transaction processing, and IoT device management.
• Personalization: Dashboard customization, alert preferences, and resource recommendations.
• Communication: Updates, support responses, alert notifications, and service announcements.
• Enhancement: Research activities, usage analysis, feature development, and security maintenance.
• Additional Uses: Policy enforcement, legal compliance, and fraud prevention.

Information Sharing

Third-party service providers receive data for hosting, analytics, and support functions. Legal compliance, business transactions, and explicit user consent may trigger data sharing. We do not sell your personal information.

User Rights

Users can opt out of marketing communications, control data collection, manage cookies, and request data access, correction, deletion, or export by contacting us.

Data Security & Retention

Encryption, security audits, and access controls protect information. Account data remains stored until deletion or 3 years of inactivity. IoT device data and usage logs are retained according to your subscription plan settings.

Cookies & Tracking

Essential, analytics, and preference cookies are employed to improve your experience. Third-party services may set additional tracking technologies.

Children's Privacy

Services are not directed toward children under 13. Information from minors is promptly deleted if collected without parental consent.

Policy Updates

Changes are posted with updated dates and notification of material modifications.

Contact

For privacy inquiries, data rights requests, or security concerns, please contact us at our contact page or email [email protected].